Frequently Asked Questions

 

Why?

Here at Magical Story Jars we believe that every story should be as unique as you and your kids.  Why place limits on stories?  Why should one size fit all?  Playing with our kids is great fun and it really matters.  However in the modern world we live in, many of us are continually distracted by every day life, electronic gadgets and necessities like work.  As a result, the quality time we spend with our kids needs to be more magical, more fun and more meaningful.       

Who are Magical Story Jars suitable for?

Magical Story Jars are suitable for kids age 3 and to 103 and can be used in lots of ways to suit different age groups.  For example, three-year olds are likely to want to select the story cards based on the illustrations then have the story made up by a parent, they could perhaps add sound effects to the story!  Kids aged four and upwards may enjoy creating the story themselves.  They might also like to use the story cards as drawing prompts, acting prompts and imaginary play.  Kids aged five and upwards may wish to use their Magical Story Jar for creative writing in addition to all the other ways described. 

How long does it take to use a Magical Story Jar?

Magical Story Jar stories can be as long or as short as you like!  You can tailor the story to the amount of time you have.  

Bespoke orders

Our range of Magical Story Jars are all available with personalised labels. Individual name(s) or a family name can be added. You will be prompted for details upon ordering.  The text on the front of the jar will read 'Recipient's name(s)' Magical Story Jar’. i.e. Lily's Magical Story Jar, The Jones' Magical Story Jar or Jack's Magical Story Jar.

There is space for up to two names or a family surname on the label. Please double-check spelling and grammar.  Names and apostrophes will be entered exactly as they are provided.  We’re super friendly here at Magical Story Jars HQ so if you have any ‘apostrophe queries’ then drop us an email and we will help!

How long does it take to personalise a label?

Customisation can take up to seven working days, however we endeavor to complete your order as soon as possible.  If you require your personalised Magical Story Jar sooner, please do get in touch and we will try our very best to make the magic happen!

Do you provide discounted rates for schools, charities and 3rd sector organisations?

Yes, we are currently working with a number of schools and charities. Please email beth@magicalstoryjars.com for further information.

Retail availability

We are beginning to stock independent retailers. Please email beth@magicalstoryjars.com for retail information.

Sizing details

Magical Story Jar dimensions: height 8cm (3.14 inches), diameter 10cm (3.93 inches)

Postage and packaging

Please note, postage and packaging is £3.50 (within the UK) and all orders are sent out by Royal Mail second class (unless the first class option is selected at the checkout), standard delivery which takes between two to three days.

International shipping

Please email beth@magicalstoryjars.com for details and queries in relation to international shipping costs.  Buyers are responsible for any customs and import taxes that may apply.   

Returns

In the unlikely event there are any issues at all relating to your purchase, then please do contact us and we will do our utmost to make everything magical once more!  Due to the bespoke nature, unless faulty, we are unable to accept returns for Magical Story Jars with personalised labels.  

How are Magical Story Jars packaged?

All our products arrive boxed with protective packaging, tissue paper and of course, magic dust!

Gift wrapping and packaging

A gift wrapping service is available for an additional charge and gifts can be sent directly to the recipient. Please email beth@magicalstoryjars.com for further details.

Intellectual Property queries

All images, branding and text remain the intellectual property of Magical Story Jars™ ©2016 Elizabeth M De Nobrega. All rights reserved. Please do not use product photographs without permission.